Shipping & Returns

At Olive, we strive to deliver your tech accessories as quickly and securely as possible. We offer reliable shipping options to ensure you get your products without delay.

Processing Time: All orders are processed within 1-2 business days after payment is confirmed. Please note that processing times may vary during peak seasons or sale events.
Shipping Options: We offer several shipping methods based on your location, including standard and expedited options.
You will be able to select your preferred shipping method during checkout.
Shipping Rates: Shipping rates depend on your order size and delivery address. You can check the shipping cost before completing your order at checkout.

Delivery Times:
Domestic Orders: Typically delivered within 3-7 business days.
International Orders: Delivery time varies by destination, generally 7-14 business days.
Order Tracking: Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment.

Returns & Exchanges
At Olive, we want you to be completely satisfied with your purchase. If you're not happy with your order, we’re here to help.

Return Policy: We accept returns for most products within 30 days of purchase.
Products must be unused, in their original condition, and in the original packaging to be eligible for return.
Certain items, like opened earbuds, headphones, or chargers, may not be eligible for return due to hygiene reasons.

Return Process: To initiate a return, please contact our customer service team at [your customer service email] with your order number and reason for return.
Once approved, you will receive instructions on how to return your item. Please note that the customer is responsible for the return shipping costs, except in cases of defective or incorrect products.
Exchanges: If you received a damaged or incorrect item, we are happy to offer an exchange or a full refund.
To exchange a product, follow the same return process and specify the item you wish to receive in exchange.

Refunds: Refunds will be issued to your original payment method within 7-10 business days of receiving your returned item.
Please note that shipping fees are non-refundable unless the return is due to an error on our part.

Damaged or Defective Products
If you received a defective or damaged product, please reach out to us immediately at olivelifestylegadgts@gmail.com We will assist you in resolving the issue and provide a replacement or refund as needed.